Delete your FLAMEZ account

This page explains how to delete your account in FLAMEZ, the trading card scanner app by SUNNDAY PTY LTD, and what happens to your data when you do.

In the app

1. Open FLAMEZ and go to Profile.
2. Tap Delete account, near the bottom of the screen.
3. Confirm on the two screens that follow. If you signed in with Apple, Apple asks you to confirm once more.

Only signed-in collectors have an account. If you never signed in, everything is on your phone, and deleting the app removes it.

Without the app

Email hello@getflamez.com.au from the email address you signed in with, with the subject "Delete my FLAMEZ account". We'll delete the account and reply to confirm.

What is deleted

• Your FLAMEZ account.
• The backup of your collection on our servers: your cards, sets and anything else synced to your account.

Deletion is permanent and can't be undone.

What is not deleted

• What's on your phone. Your collection, rip videos and Auto Clips stay on the phone until you delete them or delete the app.
• Your subscription. Deleting your account does not cancel FLAMEZ Pro. Cancel it in the App Store or Google Play, where you subscribed.
• Anonymous data. Usage statistics and crash reports aren't linked to your account, so they can't be traced back to you. The anonymous card catalogue holds nothing about who scanned a card.

More detail is in the Privacy policy.